Design that helps people learn. Voice that helps stories land.
I'm Hollie L. Miller — a Learning & Development Specialist and UX consultant making complicated things clear, on the page and out loud.
A tremendous bundle of experience
I am a strategic instructional designer who blends UX finesse with accessible design to shape and build experiences that stick.
Whether mapping skill ecosystems, revamping onboarding, or translating dense product knowledge into elegant enablement, I do it with vision, clarity, and a healthy dose of humor.
I lead with empathy, plan with precision, and always ask: how does this help people grow?
Off the clock, I am equally dynamic with working on my historic home, stage managing theater rehearsals, or being on the stage. I am curious, a little cheeky, deeply thoughtful, and wildly multidimensional.
“I’m not a genius. I’m just a tremendous bundle of experience.” — R. Buckminster Fuller
Portfolio

Online Contractor Onboarding
Rebuilding technical training, onboarding, and professional development in a Blackboard course room.

Courseroom UX Template Design
One unified courseroom template to improve student experience and align with brand standards.

Unified Design Build Training
An Articulate Rise 360 course walking a team through building a Unified Design course.

Creative Design Work
Web graphics, infographics, social promotions, and print designs for higher ed and community theater.

Clicking a Mile with Someone Else’s Mouse
A gamified session on accessible course design. OLC Accelerate, November 2019.

Useful Inclusive Design
How UX and accessibility partner for great design. OLC Accelerate, November 2019.
How I can help
User Experience Review
Usability testing, design reviews, and other UX consulting services.
Accessibility
Accessibility audits and formal reports.
Educational Technology Solutions
Creative solutions to academic and curricular design using technology.
Learning & Development Design
Consulting on instructional challenges through the planning and development of courses and projects — online, hybrid, or face-to-face.
Graphic Design
Creation of minor graphics and art for web or print media.
Documentation
Technical and academic copy creation.